CONTACT
Get in touch with Freespinix
The Freespinix team reads every message. Editorial enquiries about offer accuracy, regulatory compliance, or methodology get priority and usually a same-day reply during the working week. Everything else gets a response within 2 working days.
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Thanks for getting in touch. We’ll respond within 2 working days.
RESPONSE TIME
Within 2 working days
We welcome messages from anyone who’s spotted an outdated offer, found a discrepancy between a Freespinix listing and an operator’s live terms, wants to suggest a UKGC-licensed casino we should be reviewing, or has a question about our methodology. Affiliate, press, and media enquiries are equally welcome. Reporting an outdated offer or a terms discrepancy takes priority — those messages get a same-day response during the working week.
WHAT WE CAN HELP WITH
- Reporting an outdated or inaccurate offer listing
- Suggesting a UKGC-licensed casino we should be reviewing
- Asking about our rating methodology
- Affiliate or partnership enquiries
- Press or media requests
WHAT WE CAN’T HELP WITH
- Disputes with a casino — those go directly to the operator and, if unresolved, to the UKGC or an Alternative Dispute Resolution provider
- Account closures, deposit limits, or self-exclusion — your casino’s account settings handle all of these
- Personal gambling advice or recommendations — for that, the support organisations listed on our Responsible Gambling page are the right place. We’re a comparison site, not a counselling service
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